Very mixed reactions with the staff. Some are quite helpful with others being borderline sarcastic and demining towards customers. Shipping rates are the same as UPS but here has flat rate shipping.
I will upgrade to 3 and no higher, it took 3 attempts to get this done. FYI they do not do passports at all on Saturday. Jenks is a growing town and definitely needs more support to satisfy the population. Maybe some signage to show what hours they offer for passport support, rather than just generally being available, as that is not true.
Walked in at 11:30am to do passport application. Watched the lady help the gentleman in front of me. As soon as I was done she told my husband, no I have to go to lunch. Come back later. Now unless the post office shuts down for lunch, I'm pretty sure I shouldn't have been denied service. I've worked in customer service and had to take late lunches until customers are taken care of. It's part of the job. My husband was only available for his lunch break today and we thought we'd planned this perfectly to get it taken care of. Unfortunately customers do not come first here.
The staff was rude. I was setting up a PO Box and getting information on a passport but they were not very friendly or very happy to help.
The people at the Jenks post office are always so nice and helpful. They really are the best!
I had two packages show delivered on Saturday March 4th yet no mail was received at all to the mailbox as indicated on the tracking information. When I called to inquire I was told that the "ping" from the scanner showed scanned at my driveway. No suggestions on what I should do just a continues response of nothing wrong on our end.....okay I highly doubt my neighbors want my contact lenses. Our neighbors did receive our letters that day but no packages. The postal worked could have said, I'll check with your carrier and see if they were left on the truck but no just a continuous basically not my problem response. Will now have everything shipped either UPS or to my office.
United States Postal Service is a US Post Office based in Jenks, Oklahoma. United States Postal Service is located at 303 E A St, Jenks, OK 74037, USA.
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